Customers have access to our SchoolDesk IT support options. All support cases will be assigned a ticket number for reference and follow up.
We work very hard to address every ticket in a timely manner and if at any point you have questions about the status of your ticket, please do not hesitate to add a new message inquiring about your ticket’s status.
Live chat is coming soon and will give you the ability to connect directly with our support staff who you can speak with immediately.
All feedback is a gift and while we appreciate positive comments we benefit just as much from you sharing any ways we can improve our support moving forward. Do not hesitate to share your IT support experience with us.